* IMPORTANT INFORMATION*
Telephone Requests for Prescription Ordering
Please note that as from 1st August 2018, the prescription line will be closed and, we will no longer accept prescription requests over the telephone.
This is to avoid mistakes being made, and will keep our telephone lines and receptionist time free to deal with urgent patient enquires.
When prescriptions are requested over the phone, mistakes are more likely due to either confusion with drug name of pronunciation, or errors made when interpreting the verbal request.
Prescription requests must now be made in one of the following ways:
1. Online via Patient Access. Please follow the link below.
2. Using the repeat request slip found attached to the right hand side of your prescription. The completed slip can either be handed in at reception or posted. (If you do not have a repeat request slip, you may use our prescription request for which can be found at reception.
3. Via your local pharmacy.
Thank you for your cooperation.
How We Use Your Health Records
Please click the link below to see our How We Use Your Health Records Leaflet.
How We Use Your Health Records at Qsq Leaflet Online.pdf
Sudden Loss Café
Click the link below to see the recent updates on Healthcare Services in Morecambe Bay
WEDNESDAY CLOSURE AT CATON
From Wednesday 7th February 2018 Caton Health Centre will be closing during the lunchtime period from 1.00pm - 3.00pm as on other days.
You will still be able to contact us via Queen Square for emergencies.
We would like to remind patients that we no longer encourage you to ring for a routine appointment on the same day. We have routine appointments to book up to four weeks and advance. We hope you appreciate that we keep appointments back on the day for urgent or acute problems only. Many thanks.
TRAFFIC PROBLEMS IN LANCASTER
In light of the major roadworks currently being undertaken in Lancaster, please allow extra travelling time to get to your appointment.
You may be asked to rearrange you appointment if you are significantly late for your allocated slot.
DIARRHOEA RESEARCH STUDY
We could like to remind patients that we can home do home visits for people who are housebound or terminally ill.
A congratulations is in order for all the staff at Queen Square and Caton Surgery for achieving the highest uptake for seasonal influenza for those aged 6 months - under 65 years in a clinical risk group within a clinical risk group within Lancashire North Clinical Commissioning Group.
NEW - CHANGES IN PRESCIPTIONS
BAY DEMENTIA HUB
FRIENDS AND FAMILY TEST
Friends & Family Test
Please fill in our Friend & Family Test Survey.
We would like you to think about your recent experience of our service.
How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?
Click here to fill in the Friend & Family Test Survey: Friend & Family Test
or here is the Friend & Family Test in a PDF:
Friend & Family Test PDF
SHINGLES VACCINE - ELIGIBILITY CHECKER
You may be eligible for a Shingles Vaccine this year!
Please use the eligibility checker below.
SHINGLES ELIGIBILITY CHECKER
Queen Square receives excellent report from the CQC – our Overall rating is ‘Good’ with a rating of ‘Outstanding’ re Our Services being Responsive to People’s needs.
NAMED GP FOR ALL PATIENTS
From 1st April 2015, GP practices are required under the contact to allocate a named, accountable GP to all patients.
The role of the named GP will not:
- Take on vicarious responsibility for the work of other doctors or health professionals
- Take on 24 hours responsibility for the patient, or to change their working hours.
- Imply personal availability for GP's through the working week.
- Be the only GP or clinician who will provide care to that patient.
If you are unsure who your named GP is please contact the surgery and we would be happy to help.
For help to quit smoking click here: http://smokefree.nhs.uk/
Ring: 01524 845145
TXTHELP to 63818
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