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Latest News

* IMPORTANT INFORMATION*


Telephone Requests for Prescription Ordering

Please note that as from 1st August 2018, the prescription line will be closed and, we will no longer accept prescription requests over the telephone.

This is to avoid mistakes being made, and will keep our telephone lines and receptionist time free to deal with urgent patient enquires.

When prescriptions are requested over the phone, mistakes are more likely due to either confusion with drug name of pronunciation, or errors made when interpreting the verbal request.

Prescription requests must now be made in one of the following ways:

1. Online via Patient Access.  Please follow the link below.

https://patient.emisaccess.co.uk/account/login?ReturnUrl=%2F

2. Using the repeat request slip found attached to the right hand side of your prescription.  The completed slip can either be handed in at reception or posted.  (If you do not have a repeat request slip, you may use our prescription request for which can be found at reception.

3. Via your local pharmacy.

Thank you for your cooperation.


How We Use Your Health Records

Please click the link below to see our How We Use Your Health Records Leaflet.

doc How We Use Your Health Records at Qsq Leaflet Online.pdf


Sudden Loss Café


Click the link below to see the recent updates on Healthcare Services in Morecambe Bay

Update on Healthcare Services in Morecambe Bay.pdf


WEDNESDAY CLOSURE AT CATON

From Wednesday 7th February 2018 Caton Health Centre will be closing during the lunchtime period from 1.00pm - 3.00pm as on other days. 

You will still be able to contact us via Queen Square for emergencies.

Many thanks.


ROUTINE APPOINTMENTS

We would like to remind patients that we no longer encourage you to ring for a routine appointment on the same day.  We have routine appointments to book up to four weeks and advance.  We hope you appreciate that we keep appointments back on the day for urgent or acute problems only.  Many thanks.


TRAFFIC PROBLEMS IN LANCASTER

In light of the major roadworks currently being undertaken in Lancaster, please allow extra travelling time to get to your appointment.

You may be asked to rearrange you appointment if you are significantly late for your allocated slot.


DIARRHOEA RESEARCH STUDY

Enterogel

 


 

HOME VISITS

We could like to remind patients that we can home do home visits for people who are housebound or terminally ill.


CONGRATULATIONS

A congratulations is in order for all the staff at Queen Square and Caton Surgery for achieving the highest uptake for seasonal influenza for those aged 6 months - under 65 years in a clinical risk group within a clinical risk group within Lancashire North Clinical Commissioning Group.


NEW - CHANGES IN PRESCIPTIONS

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BAY DEMENTIA HUB

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FRIENDS AND FAMILY TEST

Friends & Family Test

Please fill in our Friend & Family Test Survey.

We would like you to think about your recent experience of our service.

How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

Click here to fill in the Friend & Family Test Survey: Friend & Family Test

or here is the Friend & Family Test in a PDF:

docFriend & Family Test PDF


SHINGLES VACCINE - ELIGIBILITY CHECKER

Shingles Vaccines

You may be eligible for a Shingles Vaccine this year!

Please use the eligibility checker below.

SHINGLES ELIGIBILITY CHECKER


 CQC RATINGS

Queen Square receives excellent report from the CQC – our Overall rating is ‘Good’ with a rating of ‘Outstanding’ re Our Services being Responsive to People’s needs.

 


NAMED GP FOR ALL PATIENTS

From 1st April 2015, GP practices are required under the contact to allocate a named, accountable GP to all patients.

The role of the named GP will not:

  • Take on vicarious responsibility for the work of other doctors or health professionals
  • Take on 24 hours responsibility for the patient, or to change their working hours.
  • Imply personal availability for GP's through the working week.
  • Be the only GP or clinician who will provide care to that patient.

If you are unsure who your named GP is please contact the surgery and we would be happy to help. 

 


STOP SMOKING

For help to quit smoking click here: http://smokefree.nhs.uk/

Ring: 01524 845145

Or text

TXTHELP to 63818

03


HAVE YOUR SAY

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