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Online Services

Did you know that you can book and cancel your appointments, order your repeat medication and view your medical records online via Patient Access? 

You will need to register for this service even if you are already registered to make appointments and order prescriptions.

Please click the following link to download the Patient Access Registration Form which you will need to complete and return to the surgery.

Patient Access Registration Form

You will also need to bring along TWO pieces of ID, one piece of photographic identification and one recent (within last 3 months) non-photographic correspondence, eg Utility bill, to complete the registration process. 

You will have access to booking appointments and ordering repeat medication straight away.  It can take up to a month to activate your medical record viewer.  You will get an email when this is up and running.

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

Alternatively you can use the My GP App on your mobile phone, this allows you to register to book appointments with only your date of birth and Mobile number.  Here you can book appointments and order prescriptions (registration is required as per Patient Access above to access your prescriptions)

Repeat PrescriptionsManage your Repeat Prescriptions
Patient SurveyTake our patient survey
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
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Summary Care RecordAccess your Summary Care Record

Welcome to Queen Square Medical Practice

We are proud to offer the highest standard of healthcare to our patients in Lancaster, Caton and the surrounding area. 
In addition to the usual NHS GP services, we run clinics in Gynaecology, Fertility, Dermatology, Sexual Health and Travel Medicine in the Healthub, our premises on Queen Street.


(Site updated 21/03/2019)

Contact Details

Queen Square Medical Practice

Contact Telephone

01524 843333

Caton Health Centre

Contact Telephone

01524 770718
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